Last week McDonald’s Canada posted a video on YouTube entitled, “Behind the scenes at a McDonald’s photo shoot,” which purports to answer a question from a customer on why McDonald’s food looks different in ads than it does in reality. So to answer this question, Hope Bagazzi, director of marketing for McDonald’s Canada takes us on a tour of how the food stylists with the company’s advertising firm prepare a cheeseburger and how that differs from what it really looks like. The idea, so it appears, is to be transparent and honest about how McDonald’s portrays its food in advertisements.
The video has gone viral, inching toward six million views. I even tweeted it myself. But one of my followers who lives in Vancouver, Anne Rosenberg was not fooled. She sent me the following email: