Anti-Glossary

Understanding corporate-speak is a powerful tool for getting at the truth. Once you realize that corporations have very calculated ways of describing their practices, you can see right through the PR spin. Here are some examples. (Return to Table of Contents)

Advergaming
Astroturf campaign
Balanced diet
Better-for-you products
Brand loyalty
Branding
Buzz or viral marketing
Callouts (aka flags)
Character merchandising
Cheeseburger bills
Choice (aka options)
Cobranding
Commitment
Communicate
Complex issue
Convenience
Cross-promotion
Energy balance
Exclusive contracting/pouring rights
Food nazi aka food police/cops
Free speech
Freedom
Frivolous lawsuits
Fun-for-you products
Functional benefit
Good or bad foods
Good-for-you products
Government relations/affairs
Halo effect
Healthy lifestyles
Heavy users
Host selling
In-store promotions
Initiative
Interactive product placement
Junk science
Licensing
Local control
Moderation
Moms
Nag factor
Opportunity
Parental responsibility
Part of the solution
Personal responsibility
Point of purchase
Portfolio
Portion control
Presweetened
Product placement
Public-private partnership
Reformulation
Self-regulation
Sensible Solutions
Silver bullet
Smart Spot
Sound science
Stealth marketing
Suggestive selling
Third-party experts
Tort reform
Trial lawyers (as in greedy)
Activist judges

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Any judge who has the potential to rule against a
food company in a consumer lawsuit. As in: We have to pass laws to ban
obesity-related lawsuits because we cannot trust activist judges to
throw the case out. But in reality, most judges are quite conservative
and do not often rule against corporate interests.

Advergaming


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Web-based games commonly used to promote junk
food to children. Web sites include Postopia.com and
NabiscoWorld.com,
both owned by Kraft.
Astroturf campaign



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Refers to seemingly grassroots groups or
coalitions that are actually fake, often created by corporations or
public relations firms.

Balanced diet


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The oversimplified and meaningless way that food
companies like to describe how to eat. The purpose is to keep people
confused about nutrition while maintaining the status quo.

As in: All foods can
fit into a balanced diet.

Better-for-you products


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Processed-food companies’ way of describing
self-defined nutritionally superior foods, using their worst product as
comparison. For example, PepsiCo describes its Baked Lays chips as
better for you than regular fried chips.
Brand loyalty

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The tendency of consumers to continue buying a
specific brand’s product or service despite the competition. Food
companies fiercely compete for brand loyalty, which results in
ubiquitous marketing.

Branding


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The process whereby brand image is developed to
make consumers think there is something special about one cola,
hamburger, etc., over another.
Buzz or viral marketing


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Tactics designed to get people to talk about
(create a buzz) or pass along messages about a brand or product. It’s
especially popular for corporations to aim this technique at teenagers.
Callouts (aka flags)


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Marketing technique on food packaging to indicate
some dubious health benefit. For example, trans fat free or Sensible
Solution.
Character merchandising



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Employing the use of popular fictional characters
to market products to children. Most ubiquitous example: SpongeBob
SquarePants.
Cheeseburger bills


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The nickname given (by either the media or
industry) to bills being passed by a number of states that would bar
consumers from suing food companies, the scope of which remain unclear.
Inspired by a lawsuit filed against McDonald’s.
Choice (aka options)



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How food lobbyists like to justify maintaining
the status quo and deflect government regulation. As in: We are
providing Americans with a wide array of food choices. But we should ask
who gets to decide what those choices are.

Cobranding


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When two companies form a new product together,
such as Reese’s Puffs cereal (Hershey and General Mills).

Commitment



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The tired word used by food companies and trade
associations to position themselves as part of the solution. As in: We
are making a number of commitments to do our part in solving the problem
of obesity.

Communicate


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Corporate marketing euphemism for advertising. As
in: We rely on a number of ways to communicate the benefits of our
products to consumers.

Complex issue



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How industry selectively describes obesity. For
example, in talking about regulating junk food sales in schools,
companies argue that it won’t work because obesity is such a complex
issue. Curiously , though, the problem becomes less complex when the
proposed solution is personal responsibility or exercise.

Convenience


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The way that industry describes most highly
processed, packaged foods, to give the impression that they are helpful
to the consumer. But we should ask: convenient for whom?
Corporate responsibility



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Another way that Big Food proclaims itself as
part of the solution. As in: Corporate responsibility is part of our DNA
(McDonald’s). Also, many companies have annual corporate-responsibility
reports that now include alleged commitments to reducing obesity.
Cross-promotion


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A sales promotion technique whereby the
advertisement or promotion for one product includes a promotional
message for another product; for example, Star Wars toys at Burger King.
Energy balance



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The oversimplified term that food executives use
to explain obesity in a way that sounds objective and scientific, but
which conveniently obscures over consumption of their unhealthy products.
It also has the added benefit of emphasizing weight loss and physical
activity, keeping the focus on individual behavioral change.

Exclusive
contracting/

pouring rights


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When soda companies (mainly Coca-Cola and
PepsiCo) form contracts with schools to have the right to sell only that
company’s products on school grounds. Often these deals last for many
years, and can contain lucrative signing bonuses and incentives that
result in promoting unhealthy beverages.
Food nazi aka food
police



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How some lobbyists like to refer to nutrition
advocates who dare to call on the government to enact reasonable
regulations.

Free speech



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Guaranteed by the First Amendment and invoked by
food lobbyists to justify the status quo related to out-of-control
marketing of junk food, especially to kids. But there is no absolute
right to free speech, especially for corporations.

Freedom



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What some food lobbyists invoke (along with
choice) to play on American values and strike fear into the hearts of
Americans. As in: The food police are trying to take away your freedom
to enjoy Big Macs and milkshakes.
Frivolous lawsuits


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The right wing’s favorite moniker for any lawsuit
filed by a consumer against a corporate interest. Food lobbyists have
adopted it to describe the imaginary onslaught of obesity-related
lawsuits against food companies.
Fun-for-you products

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Foods with no nutritional benefit, as described
by companies like PepsiCo seeking to distinguish its other
better-for-you products. Of course, it wouldn’t be so great for sales to
call them bad-for-you.
Functional benefit


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How food marketers like to describe certain
unhealthy products, such as sports drinks, claiming they provide energy
or hydration.
Good or bad foods

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As in: There are no good or bad foods; all foods
can fit into a balanced diet. This is how food companies (and many
nutritionists who perpetuate this myth) keep people confused and deflect
any criticism about unhealthy products.
Good-for-you products


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How PepsiCo defines that subsection of its Smart
Spot products that they say are actively good for you, such as Tropicana
orange juice or Quaker oatmeal. This is to distinguish from (and place
on a higher plane than) the better-for-you products such as Diet Pepsi
and Baked Lays. (See better-for-you.)

Government relations/affairs


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Industry’s euphemism for lobbying. A corporate
executive with a title such as vice president, government relations is
probably a lobbyist.

Halo effect


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Forming an overall positive impression because of
one good characteristic. For example, McDonald’s seeks to earn a halo
effect for promoting salads since a belief that the company is now
selling healthier food might draw consumers in.
Healthy lifestyles



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Another way of distracting attention away from
talking about food. As in: We believe, as do many nutrition experts,
that solving the obesity problem is about maintaining a healthy
lifestyle and achieving the proper energy balance (Grocery Manufacturers
Association).

Heavy users


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Loosely defined as the 20 percent of fast-food
eaters who account for 60 percent of all fast-food sales. A typical
heavy user is male, in his twenties or thirties and extremely loyal to
burgers and fries–where fast-food companies make most of their money.

Host selling



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Where a character appearing in a television show
also appears in a commercial during that show. This is illegal for
children’s television, but there are numerous workarounds.

Hydration


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Makers of sports drinks such as Gatorade claim
their products offer hydration benefits and that such products hydrate
better than water. But most sports drinks are full of sugar and much of
the research is conducted on marathon athletes.
In-store promotions



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A catchall term for the wide variety of sales
promotions and advertisement efforts that occur at the point of
purchase. For example, kids are lured into fast-food outlets with toy
promotions.

Initiative


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Self-aggrandizing term food companies like to use
to describe any excuse for a press release. The idea is to position
themselves as part of the solution by announcing some great new
initiative such as a biased educational program for schools.
Interactive product
placement



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Planned marketing technology to enable viewers to
instantly purchase products used by characters they see in movies and TV
programs.

Junk science


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The generalized term the right wing uses to
describe any science that goes against corporate interests. For example,
bona fide research that soda is linked to obesity is often dismissed by
soda-industry lobbyists as junk science.

Licensing



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When owners of certain copyrights sell their
rights to other companies. For example, when Disney sells a license to
McDonald’s to market movie-related toys.

Local control


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The excuse used by multinational companies such
as Coca-Cola for why it opposes state legislation to get soda out of
schools. If you hear the argument for local control, ask who is making
the argument and what interests they represent.

Moderation



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How food companies (and many nutritionists)
recommend we eat. As in, Eat all foods in moderation. It’s a meaningless
word that leaves people in the dark.

Moms



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The condescending and sexist way that food
companies like to refer to mothers when talking about marketing to
children. As in: We want to help moms make good choices (paraphrasing
PepsiCo). McDonald’s even has a Global Moms Panel.


Nag factor



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How marketers refer to the influence that
children have on their parents; i.e., to get kids to nag their parents
to buy them the junk food they see advertised.

Opportunity


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What food
companies like to call obesity. As in: We

think this is a great opportunity, meaning they can make money
promoting allegedly healthier food.

Parental responsibility


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Term food lobbyists use to deflect blame for
excessive marketing to children by blaming it all on the parents.
Part of the solution


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Food companies claim they are part of the
solution to obesity, for example, by marketing healthier products and
promoting health education in schools.
Personal responsibility


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The concept food lobbyists like to use to deflect
blame in general, by blaming individuals for their fate–never mind the
billions of dollars they spend in marketing each year.
Point of purchase



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How marketers refer to the placement of certain
messages targeting consumers at the moment they make a decision about
buying a product to encourage what industry calls impulse purchases. For
example, product packaging blazoned with cartoon characters and placed
at a child’s eye level at the point of purchase is a critical marketing
tool to get young consumers to nag their parents.

Portfolio


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How the large food companies refer to their array
of brands. As in, We have a wide portfolio of products that consumers
can choose from to meet their needs.
Portion control



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Almost every processed-food company now makes
100-calorie portion control products, from cookies to popcorn to soda.
It’s a great way to make you pay more for less while destroying the
environment with excessive packaging.

Positives


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How some companies like to refer to artificially
adding nutrients, such as vitamins, to otherwise unhealthy products. As
in, Our focus has been on reducing fat, reducing sugar, and adding
positives (PepsiCo).

Presweetened



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Euphemism for any food that contains a lot of
sugar. Mostly used by General Mills to describe its children’s cereals
to deflect critics. As in: Even presweetened cereals are the best
breakfast your child could eat.
Product placement


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When a product appears in a TV program or movie,
paid for by the manufacturer to gain exposure.
Public-private
partnership



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An increasingly common arrangement whereby a
government agency or nonprofit organization partners with a food
corporation, usually for some health-related promotional activity that
focuses on individual behavior change.

Reformulation


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One of the strategies processed-food companies
are using to trick us into thinking they are making healthier products.
For example, General Mills has reformulated all of its cereals to
contain whole grain–even sugary kids’ brands.
Self-regulation



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The voluntary system of oversight that food
corporations prefer to having government meddling in their business
practices.
Sensible Solutions


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Kraft Foods’ self-defined nutritional seal
program. Sensible Solutions products marketed to kids include 1/2 the
Sugar Fruity Pebbles and Pepperoni Flavored Sausage Pizza Lunchables.

Silver bullet



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Term food lobbyists like to use to dismiss any
regulation that singles out their products. As in: Getting junk food out
of schools is no silver bullet solution to obesity.

Smart Spot


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PepsiCo’s self-defined nutritional seal program.
Smart Spot products include Diet Pepsi, Gatorade, and Baked Lays.

Sound science



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The objective-sounding way that food companies
like to justify their opposition to any policy that would interfere with
their bottom line. As in: We cannot act to remove soda and junk food
from schools in the absence of ‘sound science.’ But for industry, no
amount of science will ever be sufficient.
Stealth marketing


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A technique whereby consumers are not aware that
they are being marketed to. Children are especially vulnerable, for
example, to product placement.

Suggestive selling



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When the clerk or waiter suggests additional food
items; restaurants train personnel in this tactic. As in: Do you want
fries with that?
Third-party experts


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When food lobbyists want to hide the biased
nature of their scientific conclusions, they often hire third-party
experts who have no obvious connection to industry. These experts may
testify against nutrition legislation, publish scientific articles, or
otherwise represent corporate views without revealing their backing.
Tort reform

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What the right wing calls legislation to restrict
consumers’ access to the courtroom. Laws being passed to ban obesity
lawsuits are one example.
Trial lawyers (as in
greedy)



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The scapegoat for the nation’s economic problems.
In the food context, greedy trial lawyers are allegedly targeting food
makers with frivolous lawsuits despite only one obesity-related case
having been filed so far.
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